Knowledge Management


. “Supporting Communities of Discourse and Practice-Metadata Research & Applications” in Seattle, Washington (USA) 28 September-2 October 2003 will consist of conference, workshop, and tutorial tracks. The number of available participants in the Metadata Search and Metadata Primer pre-conference workshops is limited so register early! []

. Harvard Business School’s Working Knowledge on .

…think clarity, relevance, sincerity, concision and transparency.

…always budget enough time for at least two editing passes. There is a lot less pressure to get it right the first time when you know you’ll have another crack at it.

…I highly recommend ) to compose and edit my emails. By never letting the text into my email client until it’s fully baked, I remove the temptation to just dash something off without reading and editing it, and I prevent myself from unleashing a nuclear flame while upset.

This has saved me from sending out a few messages I’d have regretted.

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I just don’t get it yet.  Maybe I still have a while to explore personally managed content, but just doesn’t make sense to me.  Oh, well.  Maybe when I have the time, I will explore the cultural aspects of it.

Yeah, don’t knock it until you’ve tried it.  But it’s not really on my radar as important yet.

Now, I like the idea of it being used within a small group for documentation purposes like the link above mentions, but a world-writeable wiki…Well, I just don’t know.

. (SOURCE:”seblogging”)-Yet another nice non technical RSS overview.

<quote>
This page is about using RSS, from a non-technical standpoint

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Follow this link from Roland’s blog!  Great summary on RSS!

“Welcome to Jupiter Research Analyst Weblogs” [Daypop Top 40]

I’ve been trying to leverage an application to do my web publishing.  Radio is that application.  The point is that even though I am

a programmer, I am also an employee, a husband, and a human being that doesn’t have enough time to reinvent this particular wheel.  So, at most, I may try to come up with some alternate content modules to customize what I can display with Radio and some administration tools to control those components.  But, for now, I don’t see any point in trying to reproduce an entire content management system1

I knew it! One prolific blogger and industry pundit, Jon Udell, that he has a lot of time to do this blogging stuff:

Now granted, my vocation enables me to spend a lot of time writing and linking, so I wind up being a more-connected node than most.

I get in less trouble now than I used to, but a lot of places just don’t seem to value time spent away from “important work activities.”  Oh, well.  I’ve still got many years to go before I make “industry pundit” status.

Here is a post from Terry Frazier’s weblog: The Power of Knowledge Sharing.  The part about 90% of the corporate knowledge being in people’s heads has to be close, even if it’s a bit exagerated.

I noticed the grave need for knowledge management and preservation in late 1996.  I worked as an intern at a software company fixing bugs.  A friend of mine from the college also started at the same time.  I had one distinct disadvantage: he was a morning person, and I wasn’t.  So he was able to track down our manager and ask all kinds of questions in the morning.  I worked in the afternoon and seldom saw him to pick up all of the great answers.  When I asked any repeat questions, my queries were met with an exasperated expression on the face of someone who was already overworked.  “It’s not my fault!”, I thought.  “You should write some of this stuff down in a database so I can look there first.  If it’s not there, then

I will ask you.”

So the need became apparent.  There ought to be a way for someone to leave notes about questions answered and problems solved so someone else could search it later.  Imagine that!  I didn’t know then that the concept fit into a broader knowledge domain called “knowledge management” (often abbreviated as “KM”).

Here’s a good link from the folks (like Dave Winer) at UserLand on the History of Weblogs.

I’m finding more and more of the discussion about a consumer’s fair use of intellectual property echoes my long-held opinions on the subject. That is why I believe that saving and archiving web pages for personal use is not something I need to worry about. As far as I’m concerned, if you published it on the Internet, and I found it in a search engine, then it’s fair game for me to archive.

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