Here’s a quick excerpt of the feedback message that I posted to TechRepublic after their unsubscribe process failed about 10 times:

I have tried about 8-10 times to unsubscribe from your mailings, but each time, I still receive mail. I even tried changing my email on my account to a special alias on my server so I could bounce the email. I am still receiving email at my old address from you after multiple attempts and techniques to *unsubscribe*. Your unsubscribe *does not work*.

I am totally frustrated with all of the hassle from TechRepublic. I even tried to find your contact link, and all I found was FAQ after FAQ. Finally, I found a *tiny* contact link at the bottom of a FAQ. I know you want to cut down on personal contact overhead, but this is ridiculous. You should really make it easier to find a way to contact you. Don’t hide it!

My goal was to switch all of my email newsletters to RSS feeds. But for some reason, I can’t unsubscribe from your email.

Please remove me from your mailing list–all of them.

And while you are at it, please deactivate/delete my account.

We’ll see if I get any kind of personal response.